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Manage billing info, view invoices, and understand payment methods and policies.

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  • Accepted Payment Methods for NewSIM Purchases
    At NewSIM, we aim to make your purchasing experience as seamless and convenient as possible. We currently accept major credit cards and are working on adding more payment options soon. Here’s an overview of our accepted payment methods: Current Payment Methods Major Credit Cards: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Simply enter your credit card details during checkout to complete your purchase. Upcoming Payment Methods We unSome readers
  • Requesting a Refund: Policies and Procedures
    At NewSIM, we strive to provide the best service possible. However, if you encounter issues with your eSIM, we have a refund policy in place to address your concerns. Please review our policies and procedures for requesting a refund. Refund Policy We will accept refund requests under the following circumstances: Defective eSIM: If your eSIM cannot be activated, it is considered defective. Please contact our support team to verify the issue. Service Issues: If you experience service-Few readers
  • What to Do If Your Payment Is Declined
    Encountering a declined payment can be frustrating, but don't worry—there are steps you can take to resolve the issue and complete your purchase. Here’s what you should do if your payment is declined while trying to purchase a NewSIM prepaid data-only eSIM: Steps to Take if Your Payment Is Declined Check Your Payment Information: Ensure that all the payment details you entered are correct. Double-check the credit card number, expiration date, CVV code, and billing address. Verify AvaiFew readers

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