Articles on: Managing your Account

How to Reset Your Password

If you need to reset your password for your NewSIM account, you can easily do so from the “My Account” section or through the sign-in page if you’re having trouble logging in. Here’s a step-by-step guide to help you through the process.

Resetting Your Password from “My Account”


If you are logged in and wish to change your password:
Log In to Your Account: Open the NewSIM app or visit https://newsimmobile.com/ and log in to your account.
Navigate to “My Account”: From the main dashboard, go to the “My Account” section.
Select “Change Password”: Find and click on the “Change Password” option.
Enter Your Current and New Password: Follow the prompts to enter your current password and create a new one. Make sure your new password is strong and unique.
Save Changes: Confirm your new password and save the changes to update your account.

Resetting Your Password if You Can’t Log In


If you’re unable to log in because you’ve forgotten your password or are experiencing login issues:
Go to the Sign-In Page: Open the NewSIM app or visit https://newsimmobile.com/ and go to the sign-in page.
Click on “Forgot Password?”: Look for the “Forgot Password?” or “Reset Password” button and click on it.
Enter Your Email Address: Provide the email address associated with your NewSIM account.
Follow the Instructions: You’ll receive an email with instructions on how to reset your password. Follow the link provided in the email to create a new password.
Set a New Password: Enter and confirm your new password as directed. Make sure to use a strong and secure password.
Log In: Once your password is reset, you can log in to your account with your new credentials.

Additional Support


If you encounter any difficulties or need further assistance with resetting your password, our support team is here to help. Contact us through the app or website for additional support.

Thank you for using NewSIM. We’re committed to keeping your account secure and accessible.

Updated on: 11/14/2024

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